Prescriber Medical Administrative Assistant (Medical Assistant) Job at New Directions Mental Health, Wexford, PA

YUVMMjB3M0lBeFFqYmtYQnYrb05Wb0UwM1E9PQ==
  • New Directions Mental Health
  • Wexford, PA

Job Description

Prescriber Medical Administrative Assistant (Medical Assistant) Location Wexford, PA :

Join us at New Directions Mental Health , a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower Medical Assistants like you to make a difference in the field of behavioral health. We are committed to improving accessibility while raising the standard of care.

As a Prescriber Medical Administrative Assistant (Medical Assistant) , you'll be an essential part of our clinical support team. Your responsibilities will range from providing prescriber and site support, managing patient calls, and managing appointment scheduling, to assisting in telehealth troubleshooting and administrative tasks for providers. You'll play a key role in coordinating patient care, handling prescription authorizations, and contributing to our commitment to excellent customer service. This position offers a diverse set of challenges and opportunities for professional growth in a dynamic, patient centered environment.

Key Responsibilities:

  • Coordinate care between patients and providers.
  • Schedule patient appointments and obtain prior authorizations.
  • Collect copays and call in prescriptions to the pharmacy as needed.
  • Manage medication authorizations and maintain a medication logbook.
  • Download prescription monitoring reports daily for review.
  • Answer phones and respond to patient inquiries with professionalism and accuracy.
  • Guide patients through telehealth appointment troubleshooting.
  • Assist providers with administrative tasks and support clinicians in managing waitlists.
  • Train new team members and perform other duties as assigned.

Qualifications:

  • High school diploma or equivalent.
  • CPR certification, or willingness to become certified through an accredited program.
  • Experience in insurance verification, preauthorization, and scheduling for multiple providers.
  • Proficiency with EMR systems, medical terminology, and basic clinical pharmacology.
  • Preferred experience in a medical office or call center setting.
  • Familiarity with HIPAA regulations and multiline phone systems.
  • Patient-focused with strong communication skills, both written and verbal.
  • Ability to work well in a team, especially in high-stress situations.
  • Detail-oriented and highly organized, with a desire to excel in a fast-paced environment.
  • Preferred experience working with patients suffering from anxiety and depression.

Explore the Advantages of Joining Our Team:

  • Enjoy competitive salary and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.
  • Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize patient care.
  • Embrace a journey of continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.
  • Play a pivotal role in reshaping behavioral health, with your efforts directly improving patient lives.
  • Thrive in an environment that celebrates collaborative success, driven by effective communication and unity.
  • Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents and assure your triumph in your role.

Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Job Tags

Full time, Remote job,

Similar Jobs

Screenplay

Experienced Screen Printer - Full-Time Job at Screenplay

Location: Vineyard, Utah Shift: Monday - Friday, 6:00 AM - 3:00 PM Compensation: Pay based on experience Benefits: Health, Dental, Vision, PTO, Paid Holidays, and a great work environment About Us: Screenplay is a growing and dynamic screen-printing ...

Signature Kitchen and Bath

Granite Countertop Lead Installer Job at Signature Kitchen and Bath

The installation technician is an experience incumbent who proficiently installs the finished countertop product into the customers home. The Installation technician ensures countertop installations are completed safely and free of defects. The Installation Technician ...

Blue Star Partners LLC

Contract Administrator (Contract) Job at Blue Star Partners LLC

 ...Job Title: Contract Administrator Location: Alameda, CA (100% Onsite) Rate: $32.50 - $35/hr Contract Duration: 1 Year (with possible extensions) Contract Type: W-2 (must be authorized to work in the U.S.; no sponsorships or C2C) Job Description We are... 

Dreamland Learning Center

Infant, Toddler, Preschool Teacher Assistant Job at Dreamland Learning Center

 ...and parents. Ability to photocopy, print, file, and compile necessary data entry. Ability to work in a team environment. Assist in classrooms with lesson plans, under the RIELD Standards. Someone wants to advance in their career. Minimum Requirements:... 

ABA Providers Services

Behavior Therapist Job at ABA Providers Services

 ...degree in human services or related field or equivalent credits ABA Provider Services offers our Behavior Technician (RBT):...  ...this role, the Behavior Technician (RBT) will provide individual therapy to children on the Autism Spectrum under the supervision of a BCBA...