Administrative Medical Assistant (Client Services) - Remote | WFH Job at Get It - Healthcare, Webster, TX

YjBILzBRak9BaGd1YjBmSnUrNEpWb2c5Mnc9PQ==
  • Get It - Healthcare
  • Webster, TX

Job Description

About the Role
Are you an experienced medical assistant with strong administrative skills and a passion for customer service? We're looking for a Full-Time Administrative Medical Assistant (Client Services Representative) to provide top-tier support to clients via phone and email. In this role, you'll assist with training, compliance, ordering, and account reviews while helping to ensure a seamless experience for clients and remote laboratory collectors.

As a key team member, you'll collaborate across multiple departments, ensuring smooth communication and adherence to compliance standards. Your day-to-day tasks will involve handling administrative duties, managing patient information, processing forms, and keeping our operations running efficiently. If you thrive in a dynamic environment and enjoy problem-solving, this could be the perfect opportunity for you!

What You'll Do
Provide exceptional support to clients via phone, email, and online communication.
Coordinate and train new customers on proper specimen collection procedures.
Review and process sample requisitions to ensure accuracy and compliance.
Work with leadership to meet internal and external compliance requirements.
Manage onboarding processes for new marketers and set expectations for test requirements.
Audit and validate documentation, ensuring all data meets regulatory standards.
Maintain accurate records within the Laboratory Information System (LIS).
Resolve documentation and specimen validation issues in collaboration with the team.
Assist in ordering and processing supplies for clients.
Support pre-analytics and accessioning by reviewing data for accuracy.
What You Bring
Medical assistant experience with a strong understanding of medical terminology.
Proficiency in Microsoft Office and other computer-based systems.
Knowledge of laboratory procedures, specimen collection, and medical necessity requirements.
Excellent communication skills to interact with clients, patients, and healthcare professionals.
Attention to detail for auditing, reviewing clinical data, and resolving discrepancies.
Strong organizational skills to manage onboarding, compliance, and workflow coordination.
Why Join Us?
Work in a collaborative, supportive team environment.
Play a vital role in ensuring clients receive high-quality service and support.
Gain hands-on experience with medical compliance and laboratory operations.
Opportunity to enhance your professional skills in a growing healthcare setting.
Application & Compliance
If this sounds like the right fit for you, we'd love to hear from you! To comply with federal regulations regarding HIPAA-protected data, a comprehensive background check will be required before your start date.
Employment Type: Full-Time
Salary: $ 14.00 18.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job,

Similar Jobs

Language Link

Spanish Interpreters Job at Language Link

 ...We are hiring hourlyinterpreters to work from home! Provide interpreting services via telephone to our customers and their clients all...  ...times. Qualification required: You must be fluent in Spanish You must be able to perform each essential duty satisfactorily... 

Cardinal Health

Warehouse Supervisor, Weekend Shift Job at Cardinal Health

 ...equity. Job Summary The Supervisor, Warehouse Operations supervises a team of Outbound...  ...warehouse associates to achieve timely distribution and receipt of products and motivate employees...  ..., and work to meet Distribution Center objectives and operational goals while maintaining... 

DoorDash

Restaurant Delivery - Sign Up and Start Earning Job at DoorDash

 ...set your own hours and choose how much time you want to work, making it ideal for side hustles or full-time income. Quick...  ...food delivery, flexible work, DoorDash, earn extra cash, delivery gig, part-time job, work from home, instant payment, self-employed, side hustle... 

Dynamics ATS

HSE Learning and Development Content Creator Job at Dynamics ATS

 ...Illustrator, Photoshop, Premiere Pro). Adobe Captivate. Articulate 360 (Rise, Storyline). Hardware: Processor: Intel Core i7 or AMD Ryzen 7 (newer generation preferred). RAM: 16GB (32GB highly recommended, especially for video editing). Storage: 512GB SSD (1... 

THE APPLIED COMPANIES

Data Entry Associate - Temp to Hire Job at THE APPLIED COMPANIES

 ...Our client is a leading medical manufacturer looking for a Data Entry Associate to work within the Sales Department. In this Temp-to-Hire role, you will be responsible for sales order management, including invoice creation. The ideal candidate is consistent, detail oriented...