Call Center Agent - Remote Job at Get It Recruit - Administrative, Allentown, PA

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  • Get It Recruit - Administrative
  • Allentown, PA

Job Description

Are you passionate about delivering exceptional customer service? We are seeking remote customer service representatives who excel in providing top-notch support and solutions to our clients. As a Call Center Agent, you will make outbound calls and use provided tools to document interactions while upholding the highest standards of integrity and professionalism.

Key Responsibilities:

Make outbound calls according to assigned programs or projects.
Accurately document all customer interactions.
Maintain a comprehensive understanding of products, services, and promotions.
Upsell products and services where applicable.
Schedule appointments in a business-to-customer format.
Provide excellent customer service in every interaction.
Qualifications:

Minimum of one year of call center experience, including familiarity with automatic dialers and call scripting (required for remote candidates).
Clear, professional, and friendly voice.
Strong communication skills with a focus on active listening.
Excellent attendance and punctuality.
Sales experience is a plus.
High school diploma or GED.
Basic computer skills and computer literacy.
Experience in an outbound call environment is preferred.
Work-From-Home Requirements:

PC or laptop with at least Windows 10 (Apple/Mac products, Chromebooks, and tablets are not compatible).
Hard-wired high-speed internet connection (ethernet cable required).
USB-connected headset.
Webcam.
Quiet, dedicated workspace free from distractions such as pets and children.
Employment Type: Full-Time
Salary: $ 13.00 15.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job,

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