Job Description

THE ORGANIZATION

The Center for Justice Innovation is a community justice organization that centers safety and racial justice. Since our founding in 1996, the Center has partnered with community members, courts, and the people most impacted to create stronger, healthier, more just communities. Our decades of experience in courts and communities, coupled with our field-leading research and practitioner expertise, help us drive justice nationwide in innovative, powerful, and durable ways. For more information on how and where we work, please visit   

The Center is a 900-employee, $100 million nonprofit that accomplishes its vision through three pillars of work: creating and scaling operating programs to test new ideas and solve problems, performing original research to determine what works (and what doesn’t), and providing expert assistance and policy guidance to justice reformers around the world.

Operating Programs

The Center’s operating programs, including the award-winning Red Hook Community Justice Center and Midtown Community Justice Center, test new ideas, solve difficult problems, and attempt to achieve systemic change within the justice system. Our projects include community-based violence prevention programs, alternatives to incarceration, reentry initiatives, and court-based initiatives that reduce the use of unnecessary incarceration and promote positive individual and family change. Through this programming, we have produced tangible results like safer streets, reduced incarceration, and improved neighborhood perceptions of justice.

Research

The Center's research teams are staffed with social scientists, data analysts, and lawyers who are academically-trained or have lived experience and who conduct research in the U.S. and globally on diverse criminal-legal system and justice issues. Their work includes evaluating programs and policies; conducting exploratory, community-based studies; and providing research translation and strategic planning for system actors. The Center has published studies on topics including court and jail reform, intimate partner violence, restorative justice, gun violence, reentry, sixth amendment rights, and progressive prosecution. The research teams strive to make their work meaningful and actionable to the communities they work with, policymakers, and practitioners.

Policy & Expert Assistance

The Center provides hands-on, planning and implementation assistance to a wide range of jurisdictions in areas of reform such as problem-solving courts (e.g., community courts, treatment courts, domestic violence courts), tribal justice, reducing incarceration and the use of fines/fees and reducing crime and violence. Our current expert assistance takes many forms, including help with analyzing data, strategic planning and consultation, policy guidance, and hosting site visits to its operating programs in the New York City area. 

Center Support

A dedicated support team within the Center ensures the smooth functioning of operations across various domains, including finance, legal, technology, human resources, fundraising, real estate, and communications. Comprising 15% of the organization's staff, these teams provide essential infrastructure support and innovative solutions aligned with the Center's mission and values. 

THE OPPORTUNITY

The Technology Strategy & Support Department is seeking an experienced Systems/Network Administrator to optimize the Center's technology infrastructure and participate in research and development to continuously innovate and keep up with the growing technology needs of the Center. Reporting to the Infrastructure and Cloud Manager, the Systems/Network Administrator will be responsible for the Center's IT infrastructure and security planning, ongoing performance tuning, and resource optimization to provide a robust, secure, and highly available technology infrastructure.

Infrastructure Management :

• Monitor, maintain, and optimize IT systems and networks to ensure functionality, security, and efficiency;
• Configure and manage Windows and Linux servers (physical and virtual environments);
• Oversee hybrid IT environments, including on-premises and cloud platforms such as Microsoft Azure;
• Manage Microsoft 365, including Exchange, Teams, SharePoint, and OneDrive, ensuring seamless collaboration and data security;
• Perform server and network equipment installation, configuration, and preventative maintenance;
• Administer and manage Microsoft System Center Configuration Manager (SCCM) for application deployment, updates, and endpoint management; and
• Implement Active Directory (AD) best practices, including organizational unit (OU), group policies (GPOs), user account provisioning, and permission delegation to ensure secure, efficient access management.

Network Administration :

• Design, deploy, and maintain network infrastructure, including LAN, WAN, VPNs, and firewalls;
• Monitor and troubleshoot network performance and security issues, implementing enhancements as necessary; and
• Collaborate with team members and external partners to maintain a secure and efficient network environment.

Security and Compliance :

• Implement robust security frameworks across systems and networks, ensuring compliance with industry regulations (e.g., HIPAA, GDPR);
• Configure and manage firewalls, including policy updates, intrusion detection, and VPN connections, with a focus on Ubiquiti and Cisco devices;
• Conduct regular vulnerability assessments, remediation, and system upgrades to mitigate risks;
• Enforce identity and access management policies, including multi-factor authentication (MFA) and role-based access controls; and
• Monitor for and respond to security threats or incidents, implementing measures to strengthen overall system resilience.

Automation and Optimization :

• Develop and implement automation (PowerShell, Power Automate, etc.) to streamline processes and improve system efficiency; and
• Monitor system performance using analytics tools and make proactive recommendations for capacity planning and optimization.

User Support and Collaboration:

• Evaluate, prioritize, and resolve Service Desk requests;
• Act as a mentor to IT support staff, sharing expertise to build team capabilities; and
• Provide technical guidance to users, ensuring a positive experience with IT systems.

Business Continuity :

• Collaborate on disaster recovery and business continuity planning and execution;
• Implement and maintain robust backup and recovery solutions;
• Additional tasks as necessary.

Required :

• Bachelor’s degree in Computer Science, Information Technology, or a related field;
• Minimum of 5 years of experience in systems and network administration;
• Strong expertise in Microsoft 365 administration, including Microsoft Entra ID (Azure AD), Intune, and PowerShell scripting;
• Hands-on experience with Microsoft System Center Configuration Manager (SCCM) for application deployment, updates, and endpoint management;
• Advanced knowledge and hands-on experience with Active Directory (AD), including group policies (GPOs), DNS integration, and user/permission management in multi-domain environments;
• Proficiency in networking concepts, including TCP/IP, DNS, DHCP, VLANs, routing, switching, and VPNs, and their role in a secure and efficient IT environment;
• Hands-on experience configuring and managing firewalls and switches, specifically with Ubiquiti and Cisco devices;
• Hands-on experience with hybrid IT environments, including Azure Virtual Machines, Virtual Networks, and cloud storage;
• Advanced skills in Windows Server, virtualization (Hyper-V), and disaster recovery solutions;
• Experience with mobile device management for Windows, Mac, Android and iOS platforms; and
• Strong interpersonal, organizational, and problem-solving skills.

Preferred :

• Certifications in Microsoft 365, CompTIA, or other industry-recognized credentials;
• Knowledge of Google Workspace administration and SaaS tools (e.g., Slack, Jira);
• Proficiency in additional scripting languages (e.g., Python, KQL); and
• Experience in nonprofit or mission-driven organizations.

Position Type:  Full-time.

Position Location:  Midtown, Manhattan, 2-3 days a week in person required.

Compensation: The compensation range for this position is $89,000 - $110,000 and is commensurate with experience. The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

The Center for Justice Innovation is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace, and as such, we do not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the lesbian, gay, bisexual, and transgender communities, as well as individuals with prior contact with the criminal justice system. Our aim is to create a supportive and respectful environment where every individual, irrespective of their background or identity, feels valued and included.

As of February 10, 2023, New York City Executive Order 25 rescinded the requirement of the COVID-19 vaccination for City workers, new hires, and contracted employees. Accordingly, the Center does not require all new hires be vaccinated against the COVID-19 virus; however, the Center recommends all staff, interns, and volunteers stay up-to-date on the vaccination.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification document form upon hire. Kindly refer to the job posting for the relevant contact information. If the contact details are not provided, we kindly ask that you refrain from making inquiries via phone or email, as only shortlisted candidates will be contacted.

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