Job Description
EAM-Mosca Corp.
Job Title: Quality Manager Job Type: Full Time, Salaried Exempt
Reporting Structure: Reports to Sr. Process Engineer
Company Overview: EAM-Mosca Corp is a leading provider of innovative strapping solutions designed to meet the diverse packaging needs of a wide variety of blue-chip manufacturing businesses. We are committed to delivering high-quality, reliable strapping systems that enhance production efficiency and improve product security in a highly sustainable manner. As we continue to expand our Americas region presence, we are seeking to hire a safety oriented Quality Engineer to join our dynamic Engineering Team.
Job Description: The Quality Manager will play a crucial role in driving the company's success by providing insightful analysis, strategic/tactical recommendations, safety and quality guidance related to our strapping systems business. This position requires a strong safety focus, mechanical aptitude, and four year degree in polymer, chemical, mechanical, or general engineering .
Job Requirements: - Manage External and Internal Production Defects:
- Manage salesforce workflow for quality cases.
- Process cases and manage investigations.
- Document and track product returns and hold quantities.
- Communicate incoming complaints to production team.
- Visit customer locations as needed for complaint resolution.
- Manage RCCA (Root Cause Corrective Action) Process:
- Document all internal and external defects and create corrective action plan for each event.
- Develop verification plans and subsequent training plans.
- Develop and Trend Quality Metrics:
- Record and analyze quality metrics.
- Review existing data and develop new metrics critical to quality.
- Develop quality reports as needed.
- Run monthly quality meetings to provide updates and answer questions for sales and senior leadership.
- Develop Quality Training:
- Determine required training and qualifications.
- Develop testing qualification matrix.
- Create training modules, flashes, guides, and review plans.
- Manage QMS:
- Single point accountable for QMS
- Control quality manuals, policies, and procedures.
- Maintain/develop ISO documentation as required.
- Complete internal ISO auditing as required.
- Oversee production quality and maintain quality records:
- Perform regular quality audits.
- Manage testing equipment calibration and service requirements.
- Recommend process/standard adjustments to prevent defects.
- Assume responsibility as process engineer and/or lead to guide crew when leadership is not present.
- Aid in process troubleshooting as needed.
- Perform any other reasonable tasks requested by manager or site leadership.
Qualifications: - Required:
- Strong safety focus
- 4-year degree in either polymer, chemical, mechanical, or general engineering
- Experience in plastics extrusion, strapping experience preferred.
- Strong computer skills and familiar with Microsoft Windows applications.
- Must have excellent written and oral communication skills, and comfortable speaking in front of large groups. Able to read and write in English.
- Willing to obtain Lean Six Sigma certifications.
- Ability to keep neat and organized records and files with attention to detail.
- Good problem-solving skills.
- Able to perform basic physical tasks such as lifting 50lbs.
- Willing to work a flexible schedule.
- Preferred:
- Knowledge of ISO 9001:2015 standard
- Lean Six Sigma Green, Black, or MBB Certification
- Bilingual; Spanish and English
- Emphasis on personal and professional growth, keeps knowledge and skills current.
- Familiar with SharePoint software
- Familiar with Salesforce software
- Knowledge of capability analysis and setting specifications
- Knowledge of improvement methodologies including DMAIC
- Knowledge of conducting gauge R&R studies
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Tags
Full time, Gangs, Flexible hours,