Under the general direction of the Staff Services Manager (SSM) III over the Public Support Section, the SSM II performs at the full managerial level and plans, organizes, directs, and administers the work of professional staff with a diverse set of tasks and functions, which are managed by three (3) SSM Is. The SSM II oversees the Customer Support Center, Legislation Unit, and the Firearms Applicant and Release Unit. The SSM II reviews and evaluates work flow and quality of work, ensures processing time lines are met by all sections, establishes and maintains project priorities, monitors and exercises control over assigned resources/projects in accordance with DLE/Bureau policies and procedures, and manages and makes decisions and/or recommendations to bureau-level management. The SSM II implements new units/procedures, manages projects, allocates resources, and monitors and evaluates credit card payment processes. These functions are critical to the Bureau’s and Department’s mission.
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DOJ has adopted telework for employees who can effectively perform their essential work functions remotely. After an initial training period, this position may allow for some telework opportunities. All telework schedules are based on current conditions and may be re-evaluated as conditions change.
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Benefit information can be found on the CalHR website and the CalPERS website.
Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
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