Job Description

Job Description and Duties

Under the general direction of the Public Affairs Manager, a Staff Services Manager I (SSMI), the Public Information Officer (PIO) plans, coordinates, manages, and executes public engagement strategy including community outreach. The PIO implements statewide Department and District media policy. Plans, writes, edits, and otherwise prepares District press releases, social media posts, and other informational material. Serves as District spokesperson to the media to public groups, media, and individuals inquiring about the district’s activities. This position arranges participation of other District and Department officials as speakers before public groups, or on radio or television newscasts or other programs. Collects, evaluates, and distributes information from District sources to the public and stakeholders.

PARF# 11-5-305 / JC- 463699

Eligibility for hire may be determined by your score on the Information Officer I (Specialist) exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions.  To apply for the exam, please click here and search by typing in the classification title.

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

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You will find additional information about the job in the .

Working Conditions

Position located at 4050 Taylor Street San Diego, San Diego County.

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Special Requirements

• Possession of a valid driver’s license is required when operating a state owned or leased vehicle.

• Resumes and cover letters will not take the place of the SOQ.
  

• Statement of qualifications (SOQ) required. Failure to include and complete the SOQ as instructed may not be considered and may result in disqualification for the interview.

Applicants must submit a SOQ. The SOQ is a discussion of how an applicant's education, training, experience, and skills meet the criteria in the duty statement and qualify the applicant for this position. The SOQ must follow the number format, must respond to the criteria below, must not exceed two pages in length, and be typed in size 11 Arial font.

1. Discuss your experience providing excellent customer service with various levels of internal and external customers, including executive staff, the media, the general public, elected officials, project stakeholders, and community groups to develop partnerships, identify priorities and challenges, and collaborate or advise on solutions.
2. Provide examples of your experience writing, reporting, or editing for a newspaper, news service, radio or television station, or magazine, or in a position having major duties in the area of public relations or public information and involving communicating comprehensive communication to the public.
3. Provide examples of your experience researching issues, gathering, and communicating ideas, thoughts, and facts accurately and efficiently with internal and/or external partners to develop solutions verbally and in writing and share stakeholder input. Explain how you maintain relationships with key partners.
4. Provide examples of your experience working with a team that requires active listening, leadership, dependability, and flexibility. Include experience presenting project, program, and/or policy information, concepts, and summaries to multiple audiences.
5. Provide examples of your experience working independently, identifying and analyzing complex problems/issues, reasoning logically and creatively, making appropriate recommendations, prioritizing and completing work while balancing multiple assignments, and meeting deadlines.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment.  If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification.  Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment.  Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent.  Please visit either of the following two websites for a list of evaluation agencies: or .  Please redact birthdates and social security numbers.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Training or experience developing skills in management or public administration, including budgeting skills.
  

Benefits

to view the Benefits Summary for Civil Service Employees in the State of California.

Important Applications Instructions:

Electronic applications through your CalCareers account are highly recommended and encouraged.

Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.

NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts.  Confidential information that should be  excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age.  The job application packet checklist is not required to apply for this position.  Failure to follow these instructions may result in your application not being considered for this position.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  • Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.

Job Tags

Permanent employment, Full time,

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