FUNCTION: Manages all aspects of assigned property. Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with company objectives. The property manager acts on behalf of the owner to preserve the value of the property while generating income. REPORTS TO: Regional Property Manager RESPONSIBILITIES: Including, but not limited to: Financial: Demonstrate ability to understand financial goals. Maintain accurate records of all community transactions on a timely basis. Operate in accordance with company outlined policies and procedures. Assist in the preparation of the annual budget and income projections in a timely and accurate manner. Ensure that all rents and late fees/check charges are collected, posted, and deposited in a timely manner. Generate necessary legal action, documents, and process in accordance with State and company guidelines. Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance. Ensure that A/P invoices are submitted to the corporate office for payment, handle petty cash and all funds. Leasing: Ensure property is rented to fullest capacity. Utilize marketing strategies to secure prospective residents. Confirm that leasing staff techniques are effective in obtaining closing. Confirm that leasing staff gather information about market competition in the area and file. Continually monitor and analyze traffic reports, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up to date and proper information when requested by others. Always represent the company professionally. Administrative: Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow. Confirm all leases and corresponding paperwork are completed and input into RealPage accurately and on a timely basis. Ensure current resident files are properly maintained. Ensure all administrative paperwork is accurate, complete, and submitted promptly. Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, building, etc. within the company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.). Resident Retention: Deal with resident concerns and requests promptly to ensure resident satisfaction with management. Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.). Ensure distribution of all company or community issued notices (i.e., severe weather, emergency, etc.). Consistently implement policies of the community. Personnel Management: Consistently use successful techniques and company directives to screen, hire, orient and train new personnel. Ensure efficiency of staff through ongoing training, instruction, counseling, and leadership. Plan weekly/daily office staff schedule and assignments. Coordinate maintenance schedule and assignments with Maintenance Supervisor. Administer action plans consistently, and on a timely basis with performance issues. Document appropriately, communicate situations to supervisor, HR (Human Resources), and terminate when necessary. Provide support to staff to encourage teamwork and lead by example to create a harmonious environment. Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, time sheets, change of status forms, etc.). Maintenance: Maintain community appearance and ensure repairs are noted and completed promptly. This requires regular community inspections and tours. Assure quality and quantity of market ready apartments. Ensure that models and market ready apartments are walked daily and communicate any service-related needs to maintenance. Ensure that all service requests are recorded and communicated appropriately to maintenance. Safety: Learn and ensure compliance with all company, local, state, and federal safety rules. Ensure that unsafe conditions are corrected in a timely manner. Direct staff to follow a “Safety First” principle. Qualifications: 3 years' experience in on-site property management and/or hospitality and supervision. Customer service skills. Organization skills. Accuracy and attention to detail Ability to meet deadlines Written and verbal communication skills. RealPage experience a plus Proficiency with Microsoft Office Products and PMS. HOURS: Monday – Friday 8:30 – 5:00 LOCATION: Saratoga Springs Property Site(s) as assigned Salary $80,000.00 About Prime Companies For more than four decades, Prime Companies has provided top real estate solutions and services creating superior real estate experiences and quality communities. With more than 2,000 apartment units and over 3,000,000 square feet of developed, constructed, and managed real estate, Prime continues to build value to give back to the community, hiring quality associates, utilizing cutting-edge technology, creativity, and expertise, all while bettering the lives of our associates, communities, partners, and clients.
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