Patient Experience Specialist Job at Serenity Healthcare, Jacksonville, FL

YlVieDBBaktEeGt2YTBMUHVPa0VVNDA5M2c9PQ==
  • Serenity Healthcare
  • Jacksonville, FL

Job Description

Patient Experience Specialist

 

Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are looking for a Patient Experience Specialist for our Jacksonville office. As a Patient Experience Specialist, you will be responsible for educating patients on new-to-market healing technologies and helping them to understand the benefits of TMS and Ketamine. 

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people. 

Responsibilities 

  • Be the expert on TMS and Ketamine. Training and studies will be provided. 
  • Ownership for all patients on your provider’s schedule 
  • One on one meetings with patients to connect treatment solutions to their individual needs. 
  • Support healing through education, connection, and focus on TMS and Ketamine 

Benefits 

  • Accelerated healthcare career growth – rapid advancement opportunities     
  • Insurance benefits (Medical, Dental, Vision) and 401K    
  • 20 days off annually (10 PTO days and 10 Holidays)    
  • Employee access to Serenity’s treatment options  

Qualifications 

  • High School Diploma or GED.  
  • 2-3+ years of experience in a full-time customer service role. 
  • Excellent verbal and written communication, and basic math skills.     
  • Well-versed in de-escalation skills and ability to connect with individuals.   

About 
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.   

Learn More About Us   

Job Tags

Holiday work, Full time,

Similar Jobs

American Family Insurance

Property Field Claims Adjuster (Wilmington, DE) Job at American Family Insurance

At American Family Insurance Claims Services (AFICS, Inc.), we're embarking on a transformation of our claims capabilities to put customers...  ..., contractors, experts, special investigation unit, other adjusters, public personnel. Identify complex issues and look for assistance... 

Eastman

Power Distribution Electrical Engineer Job at Eastman

 ...approximately $9.2 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit . Power Distribution Electrical Engineer Join Eastmans Plant Maintenance Department in the Centralized Electrical Group as a pivotal Electrical Engineer... 

Accrue Select

Work from home Bookkeeper /Typist Job at Accrue Select

 ...maintaining financial records, processing invoices, and typing various documents. The ideal candidate will have strong attention to detail, excellent organizational skills, and the ability to work independently. Employment Type: Part-Time Salary: $ 35.00 Per Hour

ASI, inc

Direct Marketing Associate Job at ASI, inc

 ...customers with the newest technology and wireless products on the market. To do so, we partnered with the nations leading provider of...  ...connectivity for work, leisure, and everything in between. Our Direct Marketing Associates are the cornerstone of our initiative and produce... 

University of North Dakota

Research / creative assistant Job at University of North Dakota

 ...DEPARTMENT: AVP Student Success Undergraduate Research/Creative Activity Student Assistant 495166 Grand Forks, North Dakota,...  ...Eligible for overtime) ~3-6 hours per week ~100% Remote Work Availability: No ~ Hybrid Work Availability:...