Operations Supervisor **Monday through Thursday - 5 pm to 4:15 am** About the Role As Supervisor, E-Fulfillment, you will support retail operations by managing the day-to-day execution of merchandise processing through the Fulfillment Network. What You’ll Do • Manage the workflow of several departments in conjunction with individual department supervisors • Develop and maintain accuracy standards to ensure unit inventory integrity • Align with business partners to resolve issues and ensure efficient service • Ensure dynamic staffing to meet company goals • Effectively manage staff to meet productivity and cost goals • Evaluate and track level of service and accuracy standards • Leads direct reports to achieve unit goals by Kohl's policies and practices • Increase associate engagement by developing and communicating a clear vision • Maintain open communication, set clear objectives and remove barriers • Develop an effective staff through coaching and performance feedback What Skills You Have Required • Prior experience managing teams in a distribution warehouse environment • Working knowledge of automated distribution and warehouse systems • Bachelor’s or advanced degree • Strong interpersonal communication skills • Working knowledge of Warehouse Management Systems • Flexibility in hours to support multi-shift operations Preferred • Lean Techniques or Process/Continuous Improvement Methodologies • Ability to build and maintain connections with a team to drive results • Experience interpreting and managing data • 1-2 years of experience with Operations and Operational Support Systems (WMS, WCS, LMS, etc) • 1-2 years automated MHE and SQL experience • MBA or equivalent experience • Effective verbal and written communication skills • Ability to work well under pressure and as a team for the achievement of customer satisfaction • Ability to work under general supervision and use knowledge and experience to provide quality support to the user community For other Kohl's jobs, click here here!
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