Job Description

Phase Change Software, headquartered at the base of the Rockies in beautiful Colorado, is using artificial intelligence to query, analyze and aid in the maintenance of legacy source code. Our patent-pending methods for software analysis will dramatically improve development. Our work is at the bleeding edge of what is mathematically provable and programmable. We are preparing to move to production and are looking for serious professionals to join us on this journey. If you are passionate about Artificial Intelligence and building software that will have a lasting impact on the future, then we might be what you’ve been looking for. 

Our Values: Innovation, Productivity, Human-Centric

Job Description

As the newest member of our team, you will be managing and optimizing our Microsoft Teams platform and providing technical support. You have at least 3 years of Microsoft tech tack experience with Windows and MacOS, along with basic network administration. This is a unique opportunity to support our IT infrastructure, establish best practices, drive improvements, and take on new challenges as the company grows. You are comfortable working with some level of ambiguity and willing to jump in wherever you can to help the team. We are developing game-changing products, so if you long to be part of innovation and curiosity is what drives you, let’s talk!

Your Values: Curiosity, Emotional Intelligence, Efficiency

Here’s some of what needs to be done:

• Mastering the daily activities of our Microsoft Teams product platform, network, communications, and office systems
• Providing technical support to staff, including laptop configuration, updating apps, troubleshooting, and resolving issues
• Conducting ongoing planning of information systems, recommending changes and updates to meet business needs
• Assisting in forecasting, tracking, and managing hardware and software costs for financial planning
• Collaborating with security consultants and managed service providers to maintain security standards and company requirements
• Coordinating IT-related projects, communicating outages, bugs and supporting your users
• Working in a hybrid environment – home office, company office in Lakewood and collocation in Denver
• Pitching in wherever you can to support the team!

Qualifications

And what it’ll take to get it done:

• Education in computer information systems or information technology and 3+ years experience as a system support specialist in a Microsoft centric environment
• In-depth knowledge of network administration, security protocols, and IT best practices
• Technically savvy with an understanding of computer hardware and ability to troubleshoot, diagnose, and resolve issues for both PC and Mac
• Comfortable supporting remote staff and managing hybrid work environments
• Ready to take on increasing responsibilities as the role evolves

Additional Information

Our team enjoys:

• Base salary $80,000 – $100,000 depending on experience plus an impressive suite of benefits
• The opportunity to help bring amazing technology to market
• An incredible brain trust to work with every day

Goldstone Partners is helping this experienced team of thought leaders find an energized Pro who wants to be part of something big! Applications welcome for those who are US Citizens or hold a Green Card.

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