Job Description

Location: CHA Windsor Street Care Center

Work Days: M-F 7:30a-8p (Varied start times, Evenings required)

Category: Medical Assistant

Department: Windsor Health Center

Job Type: Full time

Work Shift: Various Shifts

Hours/Week: 40.00

Union: Yes

Union Name: CH Laborers 380

DEPARTMENT DESCRIPTION:

Cambridge Health Alliance (CHA) is a leader in Primary Care, supporting a highly diverse population across the Boston metro-north region. Today, CHA serves more than 120,000 primary care patients during more than 300,000 annual visits. Services are available at 13 primary care centers, 3 teen health centers, via telehealth, and through some very special programs, right in patient homes. As a member of CHA Primary Care, you will be part of a dynamic team that values creativity and innovation. You will help deliver care across the entire spectrum of primary care – with internal medicine, family medicine, pediatrics, geriatrics and women’s health services. You will be in a team-based setting, where primary care works hand-in-hand with behavioral health, pharmacy, complex care and multilingual interpreter services. CHA is also a teaching hospital, with several primary care centers hosting CHA’s Harvard Internal Medicine residency and Tufts Family Medicine residency.

Job Duties: Actively and efficiently manage the flow of patients through the clinic. Actively communicate with patients to set expectations, i.e., wait times and what to expect during the visit. Pre-visit chart medical record preparation and information gathering to optimize the visit. Room patients: assist providers with medical histories, appropriate documentation in the electronic health record, check routine vital signs. Perform point of care testing. Perform screening questionnaires and pain scores as needed. Initiate team huddles and participate in team/department meetings. Assist providers with clinical procedures. Participate in process improvement initiatives. Update computerized reminders and snapshot. Review and update overdue health maintenance and open orders. Book screening tests as part of the outreach process ( e. g. , mammograms, colonoscopies) and occasionally books follow up appointments (e.g., well child visits, vaccine booster visits). Participates in proactive population management of chronic diseases by generating MyCHArt messages, sending templated letters, and calling patients by telephone. Tracks completion of certain patient tests. Participate in shared medical appointments, including recording history and findings into the electronic health record. Participates in the education of students and residents by explaining the MA role and allowing observation of their work for training purposes.

Qualifications: Graduation from a Medical Assistant Program, current experience as a Medical Assistant in outpatient setting, and AHA BLS required. Ability to speak a second language is preferred.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.

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