Company: MassageLuXe Birmingham
Location: 33347 Woodward Ave Birmingham, Michigan 48009
Type: Full-Time
About Us : MassageLuXe Spa in Birmingham, Michigan is a luxurious and serene wellness retreat dedicated to providing our clients with an exceptional and rejuvenating experience. Our spa offers a wide range of massage therapies, skincare treatments, and relaxation amenities designed to promote physical and mental well-being. We are seeking an experienced and passionate Massage Spa Manager to lead our team and uphold the highest standards of service excellence.
Job Summary : As the Massage Spa Manager, you will be responsible for overseeing the daily operations of our spa, ensuring an impeccable level of service, and creating an environment of relaxation and tranquility for both clients and staff. You will lead a team of skilled therapists and support staff, while also actively engaging with clients to ensure their needs are met and exceeded. The ideal candidate is a motivated and organized individual with a strong background in spa management, exceptional interpersonal skills, and a genuine passion for delivering exceptional guest experiences.
Responsibilities :
• Manage all aspects of spa operations, including staff scheduling, inventory management, and facility maintenance.
• Recruit, train, and supervise a team of skilled massage therapists and support staff.
• Ensure a consistent and high standard of service delivery that aligns with the spa's mission and values.
• Monitor spa performance metrics, analyze trends, and implement strategies for continuous improvement.
• Foster a positive and collaborative work environment that promotes teamwork and employee growth.
• Handle client inquiries, appointments, and feedback in a professional and timely manner.
• Maintain cleanliness, ambiance, and functionality of treatment rooms and common areas.
• Collaborate with the marketing team to promote spa services, packages, and special promotions.
• Maintain accurate records of financial transactions, inventory, and employee performance.
• Uphold and enforce spa policies and procedures to ensure compliance with regulations and safety standards.
Qualifications :
• Minimum of [5] years of experience in spa management or a related field with month to month membership sales and retention
• Proven track record of successfully managing spa operations, staff, and guest relations.
• Strong leadership and communication skills, with the ability to motivate and inspire a team.
• In-depth knowledge of various massage therapies and spa treatments.
• Excellent organizational and multitasking abilities.
• Proficiency in spa software and basic computer applications.
• Exceptional customer service and problem-solving skills.
• Flexibility to work evenings, weekends, and holidays as needed.
• Relevant certification in spa management or a related discipline is a plus.
Benefits:
• Competitive salary and performance-based bonuses.
• Health and wellness benefits package.
• Opportunities for career advancement within a growing organization.
• Complimentary spa treatments and services.
• Positive and inclusive work environment.
We are inviting business undergraduates with a passion for delivering exceptional guest experiences, delivering results and leading spa staff.Apply here for the Massage Spa Manager position at MassageLuXe Spa Birmingham, Michigan. We look forward to hearing from you!
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase . Free employee scheduling, time clock and hiring tools....newsletter) Write copy for Facebook ads, google ads, landing pages, VSLs & sales pages... ...positive business outcomes as a result of your work excites and drives you further You see... ...Life benefits Opportunity to work from home once a week Employment Type: Full-Time
...features 184 licensed acute care beds as well asin and out patient surgery, an Advanced Primary Stroke Center,cardiac... ...24-hourER department. Essential Job Duties: The Director of Patient Experience/ Patient Advocate reports to the Chief Operations Officer...
...And more! Are you looking for a challenging and rewarding management career with the ability to work remotely while still being part... ...execution, and quality controls within a specific geography.As a District Manager, you will be directly responsible for managing 150-200...
...providing the ultimate experience for our fans. And, of course, its our people who bring that experience to life GAME DAY As a bartender, we count on you to create a unique, personal experience for each Guest you encounter by making personal connections What brings...
Welder JOB-10043270 Anticipated Start Date Mar. 13, 2025 Location Houston, TX Type of Employment Contract Hire Employer Info Our client produces heavy specialty steel fabricated products for a range of applications throughout the...