Job Description

Licensed Insurance Sales Agent

Fully Remote

As a Licensed Sales Agent you will assist customers with inquiries that will include; general policy information, enrollment assistance, benefit breakdown, billing review, and cross selling vision. various ancillary products. 

Job Description:

• Take inbound calls from prospects and existing members. & make outbound calls to warm/hot leads or existing customers. 
• Ability to navigate various applications and multi-task. 
• Have interactive conversations with prospective and existing customers to showcase your active listening skills 
• Effectively create customer need by conducting various probing techniques. 
• Accurately describe benefits and features for all available product lines. 
• Follow documented processes and guidelines. 
• Document systems properly to ensure accurate tracking and accountability. 
• Achieve all sales and call center goals. 
• Act as Peer Trainer to facilitate new hire transition from classroom to production. ? 
• Perform administrative type tasks that support team. (This is a limited need among the team and will be taken into consideration for performance). 
• Be actively engaged in team chat to support own learning and the learning of others. 

To take advantage of our training a successful representative should possess all of the following skills and abilities:

• Competitive personality & an internal motivation - You need to have the drive to overcome customer objections and compete with yourself and other advisors to succeed and hit new goals. 
• Ambitious sales-minded approach with strong interpersonal skills to build rapport with prospective customers 
• Sales-minded, and open to connecting via phone and your network 
• Goal-oriented, with a focus on achieving sales success 
• Open and receptive to coaching and feedback  
• Take control of your career and positively impact the lives of our customers.

Qualifications:

• HS Diploma or GED required. 
• Valid insurance license with health component. 
• Current continuing education requirements for license must be met 
• Knowledge of successful selling techniques. 
• Excellent oral and written communication skills. 
• Outstanding customer service skills 
• Must have an enthusiastic, flexible and assertive personality. 
• Experience in a call center. 
• Ability to sit for long periods of time. 
• PC literate. Knowledge of Microsoft Office Suite Products is a plus 
• Must be comfortable in a competitive goals driven sales environment. 
• Must demonstrate multi-tasking and critical thinking skills regularly. 
• Passion for helping people and developing strong sales relationships 
• Conduct yourself in a professional manner at all times 
• Good attendance is a must. 
• Hardwired high-speed internet connection with a minimum download speed of 30mbps and upload speed of 20mbps with the ability to connect company supplied equipment via 2 Ethernet ports on existing modem/router. 
• Ability & flexibility to troubleshoot any connectivity issues with your local ISP 
• Ability to work independently and self-manage to requirements 
• A private home workspace where customer information can remain secure 

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