Job Description

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

Legal Statement

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

The Role

Lumen offers a fully immersive, 10-week summer internship program. Our interns demonstrate curiosity, innovation, and a passion for advancing technology. We believe that empowering our people and helping them reach their full potential is essential for the long-term success of both Lumen and our customers.

Program dates: May 30 – August 8, 2025.

Location

• This position is fully remote/ work from home.

The Main Responsibilities

In line with the Systems Transformation Team and Director of Operations, the candidate will be responsible for:

• Writing and managing digital transformation business cases
• Work with business stakeholders to capture benefits (qualitative and quantitative)
• Work with finance partners to create financial models in support of the business case requirements and capital governance process
• Work with Information Technology governance teams to update IT project intake applications/systems (As required)
• Partner with IT Governance and or internal reporting analytic teams to develop automation where possible of data, analytics and reporting as needed by the team.
• Responsible for value-based Intake and Governance program reporting, status reporting, tracking program interdependencies, and actively manage risks/issues.
• Continuous improvement mindset and the ability to analyze business processes to identify process improvements and optimization.

What We Look For in a Candidate

Program eligibility is contingent on the candidate’s commitment of the entire 10-week program. No exceptions will be made.

• Required qualifications
  • Enrolled at a 4-year accredited college or university, rising senior level education status at the start of the internship
  • Graduating August 2025 – May 2027
  • Preferred fields include bur not limited to: Business, Computer Science, Economics or related field.
  • Intern must be able to work 40 hours per week during the 10-week program (May 30 – August 8, 2025)
  • US work authorization is required. Individuals needing visa sponsorship are not eligible.
• Proficiency and understanding of:
  • MS Office Suite
  • Understand the requirements of each task and discuss the approach with more senior members of the team. 
• Professional Attributes
  • Strong drive for results and taking initiative
  • Ability to be resourceful and adaptable
  • Ability to collaborate and have agility while making effective decisions
  • Strong written and verbal communication skills
  • Ability to interact with business partners and drive the conversation.
  • Flexible and adapts well to change
  • Detailed oriented – able to clearly and accurately express technical details in an understandable format
  • Eager to learn – Technology is constantly changing, and having the drive to learn new technology and apply it is essential to success
  • Team Player – You’ll need to rely on other people to be complete the project, and need to work well with others
  • Problem-Solver – you will need to be able to analyze a situation and make recommendations for resolutions, sometimes these answers are not obvious

Compensation

Internship compensation ranges depend on each individual’s level of education, geographic location, and experience/qualifications aligned to the role.

Hourly Based Pay Range:
Min: $22.00/hour
Max: $35.00/hour

What to Expect Next

After completion and submission of your application, you will be asked to participate in a virtual video interview. This on demand interview will be a way for Lumen to learn more about you and your experience as it aligns to the internship position. A separate email invitation will be sent to you (check your spam) within 6 hours of application. For continued consideration in the summer internship program, please ensure you complete the video interview within 5 business days of application.

Application & Interview Timeline:

• October – First Round Interviews with top, qualified candidates
• November - Interview panel with work team
• December - All Summer 2025 offers will be extended by end of month

Requisition #: 334951

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

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