Hotel Receptionist Job at Outreach Recruitment Agency, Malta

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  • Outreach Recruitment Agency
  • Malta

Job Description

Our client, a well-established 3-star hotel located in the vibrant area of Sliema, Malta, prides itself on providing exceptional hospitality and creating memorable experiences for its guests.

We are currently seeking a candidate who has some experience and can start immediately. The successful candidate will report to the Hotel Manager and work under her guidance and supervision.

Responsibilities:

  • Actively and consistently follow the Hotel Reception standard operating procedures.
  • Achieve specific goals set by the Hotel Manager.
  • Stay informed about developments related to the hotel's services, especially those related to the employee's role.
  • Ensure tasks are completed efficiently and in compliance with the job description and company policies.
  • Have a thorough knowledge of and proficiency with the hotel's reservation system and other relevant systems.
  • Project enthusiasm and motivation, assisting colleagues when necessary.
  • Actively participate in staff meetings and other internal meetings, contributing constructively.
  • Greet hotel guests and address any questions or concerns.
  • Provide an outstanding guest experience.
  • Maintain an orderly front desk and lobby area.
  • Assist with setting up the continental breakfast.
  • Operate the hotel PMS and POS systems.
  • Maintain guest records and manage reservations.
  • Complete basic cashier and cash reconciliation responsibilities.
  • Work flexible hours, including nights, weekends, and public holidays.

Requirements:

  • Pleasant and outgoing personality.
  • Computer literate.
  • Good command of spoken and written English.
  • Proficiency in other languages, especially Italian and/or Spanish, is an asset.

Benefits:

  • Competitive salary commensurate with experience.
  • Opportunities for career growth and development within the company.
  • Pleasant working environment in a prime location in Sliema.

If you are passionate about hospitality and looking to join a dynamic team, we encourage you to apply!

Job Tags

Holiday work, Immediate start, Flexible hours, Night shift,

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