Customer Service Representative - Entry Level Job at Coast to Coast Connections, Tallahassee, FL

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  • Coast to Coast Connections
  • Tallahassee, FL

Job Description

Coast to Coast Connections, a leading event marketing and fundraising firm , is looking for a dedicated and friendly Customer Service Representative to join our team. This entry-level position offers a fantastic opportunity to work in a dynamic environment, interact with clients, and provide exceptional service while supporting our event marketing and fundraising efforts.

Key Responsibilities:

  • Respond to customer inquiries offering exceptional service
  • Assist with the coordination and execution of events by addressing customer needs
  • Provide detailed information about our event marketing services and fundraising initiatives
  • Resolve customer issues and ensure their satisfaction by providing timely solutions
  • Update and maintain accurate customer records
  • Process registrations and assist with event-related tasks as needed
  • Collaborate with team members to ensure smooth event execution and customer satisfaction
  • Help gather customer feedback and share insights with the team for continuous improvement

Requirements

  • Excellent communication and problem-solving skills
  • Friendly, professional, and customer-focused attitude
  • Ability to multitask and thrive in a fast-paced environment
  • Basic proficiency with Microsoft Office Suite
  • Interest in event marketing and fundraising is a plus
  • Previous customer service experience is preferred but not required

Benefits

  • Competitive salary with opportunities for growth and advancement
  • Hands-on experience in event marketing and fundraising
  • Supportive and collaborative work environment

Job Tags

Full time,

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