Shank Bros Auto Transportation in Vestal, NY is looking for one chat support agent(entry level) to join our team, Our ideal candidate is a self-starter, motivated, and reliable. We are seeking a highly skilled and customer-focused Chat Support Agent to join our team. As a Chat Support Agent, you will be responsible for providing exceptional customer service and support to our clients and customers through live chat, ensuring a seamless and personalized experience.
Key Responsibilities:
· Respond to customer inquiries and resolve issues through live chat
· Provide product information, answers, and solutions
· Collaborate with internal teams to resolve complex issues
· Utilize knowledge base and resources to stay up-to-date
· Maintain high-quality service standards and response times
Benefits:
· Competitive salary and benefits package
· Opportunity to work with a dynamic and innovative company
· Professional development and growth opportunities
· Collaborative and supportive work environment
· Flexible working hours and remote work options
· Access to cutting-edge technology and software
· Recognition and rewards for outstanding performance
· Paid time off and holidays
· Opportunity to work on exciting and challenging projects
· Professional membership and certification opportunities
· Access to training and development programs
Requirements:
· 1-2 years of experience in customer service, live chat support, or a related field
· Excellent communication, problem-solving, and typing skills
· Ability to work independently and as part of a team
· Proficiency in live chat software and technology
· Strong attention to detail and analytical skills
· High school diploma or equivalent required; associate's or bachelor's degree preferred
We are looking forward to receiving your application. Thank you.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase . Free employee scheduling, time clock and hiring tools....PLA! Job Overview and Requirements Are you ready for an entry-level legal assistant position with growth potential?Are you someone... .... In the absence of a Bachelors Degree, 1-3 years of paralegal, secretarial, or customer service experience in collections and...
...Language Trainers is a successful language training company working with freelance teachers of 70 different languages in hundreds of... ...Language, Anytime, Anywhere! We might have a job for you as a German language teacher. ID Reference1020498 Some details about...
...American Museum Of Natural History Teaching Assistant The American Museum of Natural History is one of the world's preeminent... ...status, gender, sex, sexual orientation, gender identity, gender expression, genetic information, pregnancy, alienage or citizenship...
...Job Description Job Description Title: Digital Marketing Specialist Location: Fully remote position based in the US, ideally based in the Portland, Oregon metropolitan area. Summary: Drug Hunter is a B2B subscription knowledge base for biotech...
...and implementation Execute cost-saving strategies to optimize food costs and minimize waste Responsible for efficient purchasing... ...knowledge of chocolate and pastry methods and techniques Possess a good written and verbal command of the English Language A pleasant...