Job Description

The Business Systems Administrator will lead the implementation and administration of our NetSuite ERP and UKG HRIS/Payroll systems. This role will serve as a key product owner responsible for engaging stakeholders and subject matter experts (SMEs) to define workflows, manage integrations, and oversee business processes. The ideal candidate will also handle vendor management, and system administration, and ensure the success of our business solutions across the organization.

Essential Job Functions

• ERP & HRIS Implementation:Lead the deployment and integration of NetSuite ERP and UKG HRIS/Payroll systems, ensuring alignment with business objectives and operational needs.
• Stakeholder Engagement:Collaborate with internal teams, SMEs, and external vendors to gather requirements, define workflows, and ensure smooth system integration.
• Systems Administration:Serve as the administrator for both the ERP and HRIS systems, overseeing system configurations, updates, and user management.
• Vendor Management:Manage relationships with external vendors, ensuring they deliver timely and effective solutions that meet our business needs.
• Business Process Management:Work with various departments to identify and map key business processes, ensuring alignment with system functionality and integrations.
• Training & Support:Provide ongoing support and training for system users, troubleshooting issues and ensuring optimal system performance.
• Continuous Improvement:Identify opportunities for system enhancements and process improvements to increase efficiency and effectiveness.
• Data Management & Reporting:Oversee data governance within the ERP and HRIS systems, ensuring data accuracy, compliance, and reliable reporting.

Job Qualifications

• Bachelor’s degree in Information Systems, Business Administration, or a related field.
• 5+ years of experience managing ERP and/or HRIS systems, Mandatory NetSuite and preferred UKG.
• Strong understanding of business processes and system integrations.
• Proven experience in vendor management and stakeholder engagement.
• Ability to translate business requirements into technical specifications.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Experience with Celigo or other middleware platforms preferred.
• Experience in managing large-scale system implementations and integrations preferred.
• Familiarity with data governance practices preferred.

Given the touring nature of Feld Entertainment’s business, COVID vaccination is strongly encouraged for successful candidates.

About Feld Entertainment

Feld Entertainment®, family owned and operated, is the worldwide leader in producing and presenting live touring family entertainment experiences that bring people together and uplift the human spirit. Properties include Ringling Bros. and Barnum & Bailey®, Monster Jam®, Disney On Ice,  Monster Energy AMA Supercross, and the SuperMotocross World Championship. Across the brand portfolio, Feld Entertainment has entertained millions of families in more than 80 countries and on six continents. Visit feldentertainment.com for more information.

International Touring Personnel

To the extent international touring personnel are visiting a jurisdiction that requires vaccination, proof of vaccination in accordance with the relevant international law should be submitted directly to either the Tour Manager or to Human Resources at least six weeks prior to the start of the tour.  The Company will maintain all information regarding vaccination status as confidential in accordance with applicable laws.  The Company cannot guarantee employment for any Associate who is unable to satisfy foreign entry requirements.  Mitigation Guidelines for touring employees will remain in effect until further notice as do applicable venue, local, state and/or international requirements, rules, regulations and/or laws, if any.

Equal Opportunity Employer

Feld Entertainment is proud to be an Equal Opportunity Employer and a Drug Free Workplace. We are committed to providing an inclusive environment for our employees, customers, and partners worldwide. We celebrate diversity and encourage our profoundly talented workforce to express themselves proudly. Our successful business model requires different perspectives and voices so that we can create the incredible live shows we put on. Come join us and help us light up the world.

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