Assistant Restaurant Manager Job at Burger King, Cleveland, OH

YkVmMTJnclBEeFFoYWtmQXQrNE5VWWszM0E9PQ==
  • Burger King
  • Cleveland, OH

Job Description

Assistant General Manager

Reports to: Restaurant General Manager

The Assistant General Manager (AGM) oversees all Restaurant activities during their shift, ensuring smooth store operations, exceptional guest service, and adherence to company standards. They support the Management Team in staff management and financial performance management, playing a pivotal role in implementing policies, ensuring safety standards, and fostering a positive work environment. As the GM's right hand, they assist in decision-making, training, and maintaining overall restaurant efficiency and profitability. The AGM will assist in executing limited GM duties as needed. 

Essential functions include, but are not limited to:  

  • Demonstrates self-awareness, motivates self and others, and proactively seeks feedback. 
  • Understands the impact of job responsibilities on Guests, Team, and Restaurant Operations. 
  • Ensures adherence to brand standards for service, food quality, and safety. 
  • Creates a supportive environment for team members and resolves concerns promptly. 
  • Treats employees with respect, recognition, and manages sales and labor tracking effectively. 
  • Maintains cleanliness, maintenance, and service standards to uphold brand image. 
  • Plans and executes shift operations efficiently, following company guidelines for cost control. 
  • Leads with empathy, fairness, and a focus on teamwork, identifying and developing talent for future roles. 
  • Applies financial understanding to improve business decisions and ensure cash handling procedures are followed. 
  • Ensures compliance with labor laws. 
  • Coordinates restaurant operations, including staffing and inventory management, and completes administrative duties. 
  • Identifies trends and implements action plans for improvement, focusing on long-term sales growth. 
  • Motivates and trains Team Members, ensuring compliance with safety and quality standards while maintaining a safe environment for guests and Team Members. 
  • Supports the success of the business hands-on as needed, whether by preparing food, serving guests, cleaning the store, or other duties. 
  • Other duties as assigned. 

What Will Make You Successful

  • Must be at least 18 years of age.
  • High school diploma or equivalent restaurant management experience.
  • Communication in English is required, Spanish comprehension helpful. Fundamental requirements include reading, writing, math, and computer/POS skills.
  • Previous fast food management experience required. 
  • Knowledge of Food & Beverage performance metrics, product specifications, and management systems.
  • Technically proficient in all aspects of food preparation, production, and delivery. Displays detailed knowledge of all key food handling/food safety procedures. 
  • Strong leadership skills, including leading by example and remaining calm and professional in challenging situations. 
  • Ability to handle confidential information with discretion, looping in the right stakeholders for support when needed. 
  • Willingness to learn all areas of restaurant operations & work multiple stations.  
  • Ability to display positive attitude and a genuine desire to make others happy and serve one another.
  • Ability to treat others with respect and care. 
  • Strong communication skills, including verbal communication in Spanish and/or English.
  • Self-motivated and action-oriented.
  • Attitude that embraces learning. 
  • Willing to admit when you made a mistake, take accountability, and fix the issue.  
  • Prompt and regular attendance on assigned shifts - dependable and reliable.
  • Must have reliable transportation to work and to company outside events / meetings.
  • Must be available and willing to work a variety of days/times including weekends, evenings, and holidays. 
  • Physical Requirements: Lift, move, carry, and stack cartons up to 50 pounds from various heights to/from shelves.  Stand for long periods of time. Frequently squat or stoop to reach items on low shelves or off the floor. Routinely reach overhead, forward, and underneath shelves, counter, tables, and kitchen equipment. Requires frequent motions of bending, wiping, sweeping, and mopping. Frequent exposure to fluctuating temperatures in areas such as cooler, freezer, and cooking sections of the restaurant. Hazards include, but not limited to, slipping, tripping, burns, cuts, abrasions, and falls. 
  • Reasonable Accommodations: May be made to enable individuals with disabilities to perform the essential functions of the job.

What You Can Expect from Us :

  • Competitive salary and bonus program 
  • 401(k) with company match 
  • Medical, dental, vision Insurance 
  • Paid time off 
  • Ongoing career and leadership development 
  • Scholarship opportunities 
  • People-first culture 
  • Authentic, values-based leadership 

About the Company:  

Rackson is recognized as one of the top QSR operators in the US with a strong growth strategy and a commitment to values-based leadership. Putting people first is at the core of our company culture. Come be a part of our all-star team! 

Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.

Job Tags

Holiday work, Full time, Part time, Shift work, Afternoon shift,

Similar Jobs

Gpac

Rehabilitation Physical Therapist Job at Gpac

Apply NOW! Physical Therapist - Sign-On Bonus Or Relocation Bonus Position located near Bluffton, SC Our client is seeking a Physical Therapist to join their growing practice. The Physical Therapist will consult with patients to assess their current condition and... 

Pacific Aviation

Airline Customer Service Agent Job at Pacific Aviation

 ...professionalism come first? If so, Pacific Aviation wants YOU on our team as an Airline Customer Service Agent at Los Angeles International Airport (LAX)! At Pacific Aviation, we take pride in delivering exceptional service to some of the worlds finest airlines. As a... 

Ingram Content Group

Senior Key Account Sales Manager (MediaScout) Job at Ingram Content Group

 ...Ingram Content Group (ICG) is hiring a Senior Key Account Sales Manager (Data Services) to work with our team in either our NYC or...  ...with the MediaScout service. Develops and forecasts sales targets and appropriately manages expenses. Seeks out and becomes comfortable... 

Serigor Inc.

.NET Developer (Remote) Job at Serigor Inc.

 ...Job Description: The client is seeking one full-time .NET Developer. At a high level, the resource will help support the existing client...  ...client. The client Portal is written in VB.net and uses ASP.net Web Forms as its major technologies. Included in support of the... 

Oloop Technology Solutions

Senior Salesforce Developer Job at Oloop Technology Solutions

 ...T itle: Senior Salesforce Developer Duration: Long Term Location: Remote Job Responsibilities: Need a consultant with Strong APEX Coding with RLM (Revenue Life cycle management) skills. The work is in the CLM realm and tied to Contracts, not...